Privacy Policy

1. Introduction

Crave Capture Inc. ("we," "our," or "us") operates cravecapture.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered food photography platform.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please do not use our Service.

2. Information We Collect

Personal Information

• Email address (for account creation and communications)
• Name and contact information (when provided)
• Account credentials
• Payment information (processed securely through third-party payment processors)

Uploaded Content

• Food photographs you upload for AI processing
• Original and processed images
• Metadata associated with your images

Usage Data

• Device information (IP address, browser type, operating system)
• Page views and navigation patterns
• Feature usage and preferences
• Timestamps and frequency of use

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our AI photo processing services
• To process and deliver enhanced food photographs
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and customer service requests
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms

4. Photo Processing & Data Retention

When you upload food photos to our platform, our AI processes them to enhance quality, adjust lighting, and optimize them for your intended use.

AI Processing

Your images are processed using our proprietary AI models. Processing occurs on secure servers and is automated. Our AI does not use your personal photos to train its models unless you explicitly opt-in to such programs.

Cloud Storage Feature

As part of your active subscription, we securely store your original and enhanced food photos in the cloud. This allows you to access your image library from any device, re-download photos, and maintain a backup of your content while your account is active.

Data Retention After Account Deletion

• When you delete your account, your photos are retained for 30 days in case you change your mind
• After 30 days, all photos and associated data are permanently deleted from our servers
• You may request immediate deletion at any time by contacting support
• Account information is retained until you request account deletion
• Backup copies may persist for up to 90 days before permanent deletion

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

Types of Cookies

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Third-Party Services

We employ trusted third-party companies to assist us in operating our Service:

Infrastructure & Security

• Cloudflare: Content delivery network and DDoS protection
• Cloud Infrastructure Providers: Secure hosting services

Payment Processing

• Stripe: Processes all payments securely
• We do not store your complete credit card information on our servers

Analytics

• We may use analytics tools to understand user behavior
• These tools collect anonymized usage data

7. Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. However, remember that no method of transmission over the internet is 100% secure.

• All data is encrypted in transit using TLS/SSL
• Uploaded images are stored encrypted at rest
• We implement access controls and authentication measures
• Regular security audits and updates are performed
• We comply with industry-standard security practices

8. Your Rights

You have certain rights regarding your Personal Information:

Access and Portability

• Request a copy of your personal data
• Receive your data in a structured, machine-readable format
• Transfer your data to another service

Correction and Deletion

• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Delete your account and all associated data

Objection and Restriction

• Object to processing of your personal data
• Request restriction of processing
• Withdraw consent at any time (where processing is based on consent)

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that your data is protected in accordance with this Privacy Policy and applicable laws, including implementing appropriate safeguards for international data transfers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any modifications constitutes your acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us: